Frequently asked Question
What do I need to do to start consigning my items?
All consignors have to agree/sign a “Consignment Agreement”
You can get a copy of the agreement at the shop or you can print a copy.
What items are approved for consignments?
Women’s/Teen Clothing, Shoes, Purses, Jewelry and Accessories.
All items must be current style and ready for resale.
TBHB Management reserves the right to refuse any items not deemed suitable for resale.
When can I drop off my items?
Clothing and shoes can be dropped off seasonally by appointment only.
Spring February - April Summer May - July
Fall August - October Winter October - December
Do I need an appointment to drop off my items?
Yes, We do require appointments for clothing & shoes items.
Can I drop purses, jewelry and accessories at any time?
Yes, during our normal business hours.
How many items can I drop off?
25 item per appointment
What brands do you accept?
All clothing brands are accepted with the exception of Lularoe
Do you have clothing restrictions?
All items must be freshly laundered, folded, free of holes, stains and odor.
Can I drop items in a trash bag?
Items are required to be folded or on hangers in a shopping bag or box. NO TRASH BAGS
What happens to items not sold?
All items not sold are donated to a local organization of TBHB choice.
Can I get my unsold items back?
Unsold items that do not sell are eligible for a reclaim.
All reclaimed items should be picked up.
All items will be kept for 60 days and are subject to special sales and markdowns.
How long do my items have to sell?
All items are sellable for 60 days.
During the 60 days items are subject to discounts and promotions.
Any items the consignor chooses to reclaim must be done within 3 days after the 60-day deadline.
You must inquire about item expiration dates.
How do I contact The Blue Heron Boutique?
Phone 410-980-4722
What happens to items that are not eligible for sale?
If there is a problem found after dropping off, (i.e., holes or stains) that will prevent items from being put out for sale, TBHB will donate it.
TBHB reserves the right to refuse any items not deemed suitable for resale.
Can I check my consignor account?
Yes, You can check your account balance at your convenience
You can call the shop during normal business hours for your account balance.
How do I get paid for my consigned items?
You can use your payout for new purchases at The Blue Heron Boutique.
You can request a check to be picked up or a check can be mailed to the address on file.